Our Crew Impressed a Homeowner in Cocoa With The Quality of Their Stone Polishing Services

January 25, 2025

Bathroom surfaces demand a lot of care, especially when dealing with natural stone in a high-traffic area. This had become a constant struggle for a homeowner in Cocoa who'd tried different ways to restore the elegance of his bathroom floor. Usually, the black stone surface gave the bathroom a unique, timeless look, but it had collected too many scratches over time until the details on the tiles were blurred under dozens of etch marks.


The homeowner knew that this was beyond what any store-bought cleaner could fix, so he went online looking for answers on what to do. After a few minutes of research, the solution was obvious: the bathroom floor needed a polishing expert and Sir Grout Space Coast was the perfect option. Our website gave him all the information he wanted about our stone polishing services in Cocoa, including gorgeous results on display in our picture gallery. At the end of his research, the homeowner reached out to us online, and our techs responded right away, confirming the date for an in-home evaluation.

They arrived at the house later that week to inspect the bathroom floor, and the homeowner welcomed them in immediately. While he had managed to remove the worst stains caused by dirt and soap residue, the floor's worn-down appearance was impossible to ignore. No shine was coming out of the black tiles, which only made the etch marks all the more noticeable.  This isn't unusual since natural stone surfaces require polishing every couple of years, but they might degrade sooner when exposed to foot traffic and chemical-based cleaners every week.

Our techs explained all this to the client, who admitted that he'd mixed different soap-based cleaners whenever spills or other elements severely stained the floor. The best way to address the problem was with our cleaning equipment, followed by a thorough polishing service to restore the stone's natural shine. The homeowner agreed to this plan, and our crew returned to his house a few days later to work on the bathroom floor.

For the first step, they used a stone-safe cleaner to remove any specks of dirt still sitting on the floor and between the tiles. They also ran a high-speed scrubbing machine across the entire surface to ensure a thorough result before honing the tiles.

Our specialists used three sets of diamond pads to carefully remove all the impurities and signs of etching on the floor, increasing the level of grit as they made progress on the surface. Then, they restored its natural shine with special polishing powders.

At this point, the tiles looked beautiful, and our techs were almost done with the process. They applied sealant and buffed the floor one last time, and the result looked pristine. In addition to enhancing the stone's sheen, our sealant also prevents any damage caused by moisture and wear and tear, so the floor can withstand months of foot traffic without any marks showing up on the tiles.

The restoration was a complete success, and the homeowner was delighted. He marveled at the stone's mirror-like shine and the elegance of its rich black color before thanking our specialists for delivering such beautiful results.

Before leaving the client's house, our experts reviewed cleaning tips that would be useful in the future.  When he asked for alternatives to replace chemical-based products, they recommended trying Sir Grout's Natural Hard Surface Cleaner. Our product combines all the qualities that make pH-neutral cleaners the ideal solution to preserve natural stone surfaces: it removes embedded dirt more effectively, and you can use it as often as needed without risking discoloration on the stone. This also means you can clean a room in less time while keeping it free of toxic fumes.

Our techs also recommended using only non-abrasive tools to remove any traces of embedded dirt. A stone floor can stay spotless for a long time, but the wrong tools will still leave deep scratch marks on the tiles, undoing all the progress of our professional polishing process. With this in mind, our experts told the client to always use a mop, a towel, or a terry cloth during household chores.

This, along with good indoor ventilation, prevents the spread of mold and mildew because there are no damp patches to risk moisture buildup. To keep bathroom spaces properly ventilated, our team reminded the client to open the windows and doors daily, along with the rule of not letting an entire week pass without cleaning the floors.

Stone floors can provide all the elegance you could ask for, but sometimes, we can't stop the signs of etching on time. For these cases, you can trust the specialists at Sir Grout Space Coast. We will provide top-tier honing and polishing services to remove all the marks left by abrasive objects and soap-based cleaners, leaving your floors with the most beautiful glow. For more information, call (321) 450-7440 or schedule a free quote online to request an appointment with our crew. Last but not least, you can subscribe to our newsletter so you don't miss our latest promotions and updates.